Anders Asperen

Head Of Contact Center And Workforce Management (interim) at 3 Sverige

Anders Asperen is a seasoned professional in workforce management and customer service insights, currently serving as the Head at 3 Sverige since August 2016. Prior to this role, Anders held multiple positions at Telia Sverige from March 2008 to August 2016, including CRM Business Development Manager and CRM Program Manager, where responsibilities ranged from implementing Next Best Action strategies to managing customer loyalty programs. Earlier experience includes a consultancy role at Accenture focusing on Finance & Performance Management and a master thesis on research commercialization at the Swedish Office of Science & Technology in Los Angeles. Anders holds an MSc in Industrial Engineering and Management from KTH Royal Institute of Technology and a BSc in Business Administration and Economics from Stockholm University.

Location

Stockholm, Sweden

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