Anna Mork

Anna Mork is an accomplished professional with extensive experience in digital transformation and customer experience management. Currently serving as Head of Digital Transformation and Customer Experience Manager at 3 Sverige since April 2018, Anna has successfully improved customer base Net Promoter Scores by 10 points over 18 months. Prior experience includes a role as Business Program Manager at Telia Company, where significant contributions were made to the transformation of mass market services by managing 12 projects and overseeing a team of over 400 people. With a solid foundation in various product management and business development roles across esteemed organizations, combined with an academic background in Industrial Management and Engineering from KTH Royal Institute of Technology and completion of the Stellar Executive Program in Digital Leadership, Anna Mork is well-equipped to drive impactful changes in the digital landscape.