TREC Australia
Thomas Reilly is a seasoned executive with extensive experience in leadership and operations within the call center and consulting industries. Currently serving as CEO at Smarter Call Center, which was acquired by Tollanis in 2023, Thomas has previously held significant roles such as Business Consultant at TREC Consulting LLC, Partner at TREC Australia, and VP of Global Operations at Crossfuze. Thomas has demonstrated expertise in project management, software solutions, and compliance initiatives throughout various positions, including a Project Manager at Pfizer. An educational background in Computer Science from SUNY Farmingdale further supports Thomas's technical and managerial capabilities in driving organizational efficiency and profitability.
This person is not in any teams
This person is not in any offices
TREC Australia
TREC Australia is part of the TREC Corporation group of companies. We leverage the solid experience of senior management and staff and a long history of success in delivering world-class value based solutions to a broad range of companies. TREC Australia is based in Sydney, started by senior managers who have spent most of their careers "on the client side". Based on our experience as clients we understand that our clients customers are at the core of what we do. We have the expertise to manage customer relationships across a wide range of industries and we support all communication methods including phone, email and on-line. We pride ourselves on our ability to provide rapid, responsive and agile solutions, whether for a short campaign or ongoing service needs. TREC Australia operates a technically advanced call centre in Manila, Philippines. We specialize in delivering high quality and cost effective call centre and BPO solutions, enabling our clients to increase their level of customer service and satisfaction, without sacrificing quality for lower cost.