Vanessa Soares

Vanessa Soares has been working in the customer experience field since 2012. Vanessa began their career at Audi do Brasil as a Customer Experience Analyst. In 2017, they moved to Eurobike, where they held the role of Auxiliar Administrativo. In 2018, they joined Jaguar Land Rover Brasil as an Analista Administrativo Backoffice Jr and Analista de Experiência do Cliente. In 2020, they began working at Loggi as a Customer Experience Analyst, and in 2021, they joined BYJU'S FutureSchool Brasil in the same role. Currently, they are employed at Trela as a Customer Support.

Vanessa Soares has a background in finance, having obtained a degree in Gestão Financeira from Universidade Santo Amaro - Unisa between 2015 and 2017. Prior to that, they obtained a Técnico degree in Administração from Centro Paula Souza between 2010 and 2011. Additionally, they have obtained several certifications, including Atendimento ao Cliente from Sebrae in March 2022, 9Sot Talks - Semeando a Diversidade from 9Sot in May 2021, and Finanças Pessoais from Escola Conquer in July 2020.