Daniel Ferris is an accomplished professional in customer success, currently serving as the Director of Customer Success at Trellix since March 2024. Previously, Daniel held the position of Director of Customer Success at Backlight, where responsibilities included building and managing customer success functions. Daniel has also served in various roles focused on customer success at iconik.io and Rapid7, and has experience in account management at Brightcove and TPR Media/UbiCare, providing support to healthcare organizations. Daniel's career spans sales and customer service positions, including roles at Old Town Trolley of Boston and Hertz. Daniel earned a Master's degree in Social Sciences/History from the University of Chicago and a Bachelor's degree in History from Saint Michael's College.
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