Midori Nagano

Midori Nagano currently serves as the Japan Lead and Senior Manager of Customer Success Engineering at Trellix, a position held since January 2022, and also leads Japan Endpoint Regional Technical Support. Prior experience includes roles at McAfee as Manager of Technical Support and Critical Account Manager for Customer Success from February 2016 to March 2022. At Dell, Midori managed customer experience projects for large enterprise customers as a Customer Project Manager from September 2014 to February 2016. Midori's earlier role at Sony Corporation involved managing the Network Customer Communications Department, where a successful Customer Communications scheme for the Sony Entertainment Network was launched across regions including the EU, Japan, and the US. Midori holds an MBA from The University of Chicago Booth School of Business.