Serena Nanan

Serena Nanan is an experienced professional in customer service and inventory management with a diverse background spanning over three decades. Currently serving as a Customer Service Specialist and Inventory Analyst at Trend Marketing since April 2016, Serena Nanan focuses on ensuring customer satisfaction, validating purchase orders, and managing inventory levels. Previous roles include Retail Purchasing Coordinator at Trend Marketing, Fulfillment Coordinator at TPS Promotions & Incentives, and Client Services Manager at PFSweb, where Serena Nanan honed skills in order management, team collaboration, and process improvement. Serena Nanan's early career included pivotal positions at Sears Canada, American Express, and extensive education in geography from York University, contributing to a well-rounded expertise in customer relations and operational efficiency.