Brian Morovitz is currently the Director of Support at Trend Micro, with a wealth of experience in process improvement and customer experience spanning over 25 years. Previously, they held various leadership roles at Trend Micro, including Director of Sales Engineering, Director of Customer Success, and Director of Premium Support, where they were responsible for leading technical teams and enhancing client satisfaction for enterprise customers. Brian's earlier career included significant positions at Mobile Armor, where they directed customer service efforts, and at Reuters, where they managed change and training initiatives for customer support. They earned a Bachelor of Arts in English from Saint Louis University.
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