Jef Vanlaer

Customer Success Operations Manager at TrendMiner

Jef Vanlaer has a background in Chemical Engineering and has worked in various roles related to process analytics and customer success. Currently, at TrendMiner, Jef serves as the Customer Success Operations Manager, overseeing the efficiency and effectiveness of the Customer Success team. Jef also leads the Customer Success Operations team, focusing on scalability through data, processes, and systems. Prior to their current role, Jef has held positions as a Customer Success Manager and a Project Engineer specializing in data analytics. Jef has also completed a Doctor of Engineering degree from KU Leuven.

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Previous companies

KU Leuven logo

Timeline

  • Customer Success Operations Manager

    November, 2019 - present

  • Customer Success Manager Europe

    April, 2018

  • Customer Success Manager

    March, 2017

  • Project Engineer - Data Analytics Engineer

    August, 2013