Heather Kaufmann

Heather Kaufmann has been with Tri-County Human Services, Inc. since 2002 and is the Administrative Director of Operational Compliance. She is responsible for overseeing compliance to all agency policies, contracts, and clinical practice. In addition to compliance responsibilities, she also supervises the maintenance and food service departments. Finally, Heather is also responsible for the agency’s electronic health record and works with the data team very closely to ensure accurate data and billing for agency services. Heather began her career at Tri-County as an adolescent counselor and then moved on to become the program supervisor at our Lakeland Outpatient office. After many years supervising that unit, she became an outpatient manager for three years, where she oversaw 5 clinical programs in the agency. Over the years, Heather has conducted a variety of trainings in documentation, confidentiality, clinical practices, and compliance topics. She also does a variety of outside trainings and has worked with student interns from local colleges for many years. Heather participates in several community committees and is a member of the Healthcare Division of the Florida Behavioral Health Association. Heather is a proud graduate of the University of Florida where she earned her bachelors and master’s degrees in rehabilitation counseling. She became a Licensed Mental Health Counselor in 2003 and currently enjoys supervising licensure interns.