Jessie McShane

Manager, Client Services at Triad Consulting Group

Jessie McShane is a seasoned professional with a diverse background in client services, education, and program coordination. Currently serving as Manager of Client Services at Triad Consulting Group since January 2019, Jessie specializes in communication education through workshops and coaching on topics such as Difficult Conversations and Negotiation. As an Independent Business Owner and Designer at Wool and Whiskey, LLC since October 2013, Jessie focuses on creating handmade products. Previous roles include Senior Program Coordinator at Brandeis University and Program Coordinator at the University of St. Thomas, along with a significant leadership position at the Gyeong Ae Won Home for Children in South Korea. Jessie holds a Master of Arts in Educational Leadership from the University of St. Thomas and a Bachelor of Arts in Political Science and Justice and Peace Studies from the same institution, supplemented by studies at Harvard Business School Online and Bond University.

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Boston, United States

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Triad Consulting Group

Triad Consulting Group helps organizations, teams and individuals build leadership, collaboration, and conflict management skills. From Fortune 500 companies to non-profits, we work to understand your context and design solutions that help your people work better, together. Founded by members of the Harvard Negotiation Project, our work is based on 20+ years of research and practice in the fields of negotiation and communication. We wrote the New York Times best sellers, "Difficult Conversations: How to Discuss What Matters Most" and "Thanks for the Feedback: The Science and Art of Receiving Feedback Well." We partner with you to understand your needs and keep our eye on one simple question, "What works?" We design a solution that is fit for your context, practical and immediately useful. Our approach ranges from point-in-time interventions to resolve immediate tensions to comprehensive solutions that deliver change at scale. To learn more or get in touch please visit our website.


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