Brigid Pontius

Brigid Pontius began their work experience in 2014 as a Creative Assistant at Mandalay Creative, where they provided art support to video and graphic designers. Brigid created, edited, and developed artwork and design, as well as edited commercials and interviews for baseball games. In 2014, they also started working as a Sales Support and Forms Designer at The Reynolds and Reynolds Company, a position they held until 2019. In this role, Brigid provided support to sales teams and designed forms.

In 2019, Brigid joined Triad Technologies, LLC as a Customer Service and Inside Sales representative. Their responsibilities included building customer relationships, order entry, handling inquiries through various channels, quotation entry, and more. Brigid consistently achieved top performer key performance indicators and served as the subject matter expert for Universal Robots and Hiwin products. Brigid optimized internal processes, reducing the processing time of a single process from 4 hours to 15 minutes. Brigid was also responsible for conducting new employee training for customer service representatives.

Brigid Pontius earned an Associates Degree of Applied Business of Advertising Art in Graphic Design from The Modern College of Design between the years 2012 and 2014.