Susan Hargreaves

Susan Hargreaves has extensive experience in various roles spanning over two decades, focusing on training, customer service, administration, and education. Currently a Trainer at TRIAGE CENTRAL LIMITED since January 2018, Susan has previously worked in customer service at DWP Digital, where responsibilities included managing inquiries, processing payments, and resolving account issues. As Office Manager at Aberdeen City Council, Susan oversaw administrative operations and project management related to park facilities. Additionally, experience as a Systems Administrator and Customer Service Manager at Manchester City Council involved managing statistical data and court reports. Teaching experience includes positions as a Lecturer at multiple colleges and universities, delivering courses in business studies and management. Susan holds a Bachelor's degree in Commerce from the University of Abertay and a PG Diploma in Management from Dundee and Angus College.