Russ Etherington-Bates

Russ Etherington-Bates has a diverse range of work experience in various roles and companies. Russ is currently working as the Head of Technical Operations at Tribal Group since September 2023. Prior to that, they worked at BJSS as a Service Delivery Manager and Regional Service Management Capability Lead from August 2022 until September 2023, and as a Service Delivery Manager from March 2022 until August 2022. Russ also worked as a Senior Cloud Service Manager at OpenText from January 2022 to March 2022. Before joining OpenText, Russ was a Service Delivery Manager at Littlefish (UK) Ltd from September 2019 to January 2022. Russ also has experience working as a Service Manager at The Coal Authority from November 2017 to September 2019, and as a Transition Consultant at Capital One from October 2016 to October 2017. Prior to that, they worked as a Service Delivery Manager at The Barcode Warehouse Limited from March 2015 to October 2016. Russ's earlier experience includes working as a Service and Support Specialist and Service Analyst at APSU Limited from January 2014 to March 2015 and January 2012 to January 2014, respectively. Russ also worked as a Network Administrator at ATI Stellram from March 2008 to January 2012 and as a Decommissioning Engineer at Fujitsu Technology Solutions from January 2008 to March 2008.

Russ Etherington-Bates attended the University of Northampton from 2005 to 2007, where they obtained a degree in IT For Business. Their field of study was Computer and Information Sciences and Support Services. In addition to their degree, Russ obtained various certifications, including the IT Information Library Foundations Certification (ITIL) from AXELOS Global Best Practice in June 2019 and the ITIL v3 Foundation certification from BCS, The Chartered Institute for IT in January 2014.