Heather P. has a diverse work experience spanning different industries and roles. Heather'smost recent position was at TribalScale, where they served as the Chief of Staff. In this role, they provided support to the team, led strategic planning efforts, and tackled unexpected challenges.
Prior to joining TribalScale, Heather worked at Digital Main Street as a ShopHERE Team Lead and Coordinator. Heather played a pivotal role in the expansion of the "Digital Main Street" program, helping Canadian small businesses adopt e-commerce solutions during the COVID-19 pandemic. Heather'sresponsibilities included screening, onboarding, and training entrepreneurs, providing tailored advice on business model adaptation, and managing a team of students.
Heather also gained experience at Willful as a Strategic Project Analyst, where they researched and validated upcoming features, developed business requirements, and collaborated with the engineering and product team to bring ideas to life.
In their previous role at RecruitLoop, Heather served as the Chief of Staff, Manager of Marketplace Success, and Client Success Manager. Heather focused on driving success in the marketplace by educating and engaging recruiters, matching clients with recruiters, improving marketplace operations and user experience, and managing a support team.
Additionally, Heather worked at Influitive as a Support Magician, where they helped pioneer the Agile Method of Customer Success and supported the customer success team in leveraging the power of customer advocates.
Heather's career began at CIBC, where they worked as a Customer Service Representative.
Heather P. completed their Bachelor of Arts Honours degree in Human Rights and Political Science from Carleton University in the years 2007 to 2011. Following this, they pursued a Master of Business Administration (MBA) degree at the Schulich School of Business - York University from 2017 to 2020. No specific field of study is mentioned for their MBA.
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