Heather England

Heather England has extensive work experience in various roles and industries. Heather started their career at CIC Enterprises, Inc in 1997 as a Call Center/Processing Supervisor before being promoted to Call Center Manager. At CIC Enterprises, Inc, they were responsible for hiring, motivating, and developing supervisors and team leaders. Heather also evaluated department procedures for optimum efficiency. In 2002, they joined The College Network as the Director of the Academic Support Department, a role they held for almost a decade.

In 2012, Heather moved to Farmers Insurance, where they initially worked as a District Trainer before becoming an Agency Business Consultant. At Farmers Insurance, they focused on training and consulting with agency owners and staff.

Heather then joined Vertafore in 2014 as a Compliance Manager. In this role, they managed a team of compliance specialists and was responsible for insurance regulations across all jurisdictions. Heather identified process improvement opportunities and worked with other departments to implement new customers.

Most recently, in 2018, Heather joined Trifecta Clinical as the Director of Client Services. Their responsibilities include managing client relationships and ensuring customer satisfaction.

Throughout their career, Heather England has gained extensive experience in management, client services, compliance, and training.

Heather England attended Indiana University Bloomington from 1990 to 1994, where they earned a Bachelor of Arts (B.A.) degree in Speech and Hearing Sciences.