Mary Ochs

Customer Happiness Representative at Trifecta Retail Ventures

Mary Ochs possesses extensive experience in customer support and English language instruction. Currently, Mary serves as Head of Customer Support at DealDash and concurrently works as a Customer Happiness Representative at Trifecta Retail Ventures, where responsibilities include promptly addressing customer inquiries and maintaining an up-to-date Knowledge Base. Previous roles as an English Teacher encompassed dynamic business English classes for various Spanish government agencies and corporations, alongside a role as an English Teaching Assistant in bilingual schools. Mary holds a B.S. in Chemistry from Universidad Nacional de Educación a Distancia - U.N.E.D. and multiple degrees related to teaching methodologies and bilingual education from esteemed institutions, including Universidad Pontificia Comillas and Universidad de Alcalá.

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