Christine Dakes, MSIS, is a Salesforce Consultant at Trifecta Technologies and an 11x Salesforce Certified professional. They have held various roles in software quality assurance and business analysis, including positions at The Guardian Life Insurance Company and Lehigh Valley Health Network, where they contributed significantly to software implementation and testing projects. Christine's education includes a BA in Industrial/Organizational Psychology and a BS in Computer Information Systems from Moravian University, as well as an MS in Information Systems from DeSales University. They also currently pursue continuous learning through Salesforce's Trailhead program.
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