Aansha Dawoonarain

Aansha Dawoonarain is an experienced professional with a strong background in management and quality assurance. Currently serving as Responsable de Centre de Télésurveillance at Sotel Télésurveillance since April 2023, Aansha focuses on creating customer service teams, conducting hiring interviews, and improving service quality. With over a decade of experience at TRIGO as Manager d'équipes en Assurance Qualité, Aansha has developed expertise in team management, client satisfaction, and operational organization. Previous roles include Head of Monitoring Contact Centre at Brink's Mauritius, where Aansha led strategic planning and departmental restructuring, and various positions in project management and recruitment across different companies. Aansha possesses a Master's degree in International Management and a Licence in Electronics, Electrotechnics, and Automatics.