Zondra Armitage

Zondra Armitage has extensive experience in IT support and operations, currently serving as an IT Senior Helpdesk/Technician at Trillium Staffing Solutions since February 2021. Prior to this role, Zondra was an IT Operations Coordinator at CTS Telecom, Inc., where success was achieved in a newly established position. Zondra's background also includes a notable tenure as a Senior Technical Analyst Lvl 2 for the City of Kalamazoo, overseeing the deployment of O365 amid significant network changes. Additional roles span customer service management in the transportation sector, software development support as an independent contractor, and office management in a dental practice, showcasing a strong combination of technical expertise and leadership abilities. Zondra's educational background includes studies in General Studies, Information Technology, and Project Management, complemented by certifications in time management and training methodologies.