Catherine Inoa is an accomplished professional with extensive experience in customer relationship management and tax services. Currently serving as a Customer Relationship Manager at TriNet since October 2021, Catherine develops strategies to enhance customer satisfaction, manages relationships with over 350 clients, and has contributed to training programs within the organization. Previous roles at H&R Block included Senior Tax Specialist, Marketing Coordinator, and Client Service Professional, where Catherine demonstrated expertise in tax preparation and client engagement. Additional experience includes serving as Account Manager and Northern Territory Lead SAP Trainer at Cintas, focusing on team performance and training. Catherine holds a Master's degree in Computer Science from Stevens Institute of Technology and an undergraduate degree in Business Administration and Management from The College of New Jersey.
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