John Keating

John Keating is an experienced professional with a strong background in customer relationship management and client solutions. As the Executive Director of Customer Relationship Management at TriNet since July 2018, John leads a team that provides tailored HR expertise and support to small and medium-sized organizations. Prior to this role, John held various positions at American Express, including Executive Director for Large Market and Director of Client Management at American Express Global Business Travel, managing global client relationships and enhancing payment program management. John's career at American Express began in 1998, where responsibilities included managing client retention, developing sales strategies, and consulting on global client needs. John holds a Bachelor of Arts in History from the University of New Hampshire.