Katrina Mercado

Katrina Mercado is an experienced professional in customer relationship management and client success, currently serving as an Associate Customer Relationship Manager at TriNet since June 2023. Prior to this role, Katrina held various positions at SitusAMC, including Client Success Manager and Relationship Manager, from July 2021 to November 2022. Earlier experience includes a Patient Experience Associate role at pCare, a Sales Engineer position at Niagara Power Transformer, and a Business Analyst/Project Coordinator role at SmartBorder. Additionally, Katrina was a Shipping Manager at Audubon Machinery Corporation and an Import Agent at Expeditors. Katrina holds a Bachelor's degree in International Trade with a minor in Spanish from the University at Buffalo.