Melanie Gallo

Melanie Gallo is an experienced executive with a strong background in service design, customer services, and education management. In the role of Executive Director for Service Design & Delivery at TriNet and Executive Director of Customer Services at Zenefits, Melanie has demonstrated leadership and strategic oversight. Prior positions include Senior Director, Director, and Senior Education Manager/Content Manager at JDA Software, showcasing a diverse skill set in technology and education. Melanie holds a Bachelor of Science degree in Fashion Merchandising from Western Michigan University and has further education from the Thunderbird School of Global Management.