Shawntee Robinson is a seasoned professional in eDiscovery and records management, currently serving as an RFI Prompt Engineer at TriNet since November 2020. In this role, Shawntee has significantly enhanced the RFI process by leveraging generative AI and prompt engineering, achieving a 30% reduction in response time and improving customer satisfaction through accuracy in AI-generated responses. Prior experience includes positions as a Senior eDiscovery & Records Analyst at TriNet, Senior eDiscovery Analyst at HCL Technologies, Cyber Security Analyst at Delta Air Lines, and Senior eDiscovery & Computer Forensics Investigator at The Coca-Cola Company. Shawntee holds a Certification in Paralegal from Kennesaw State University.
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