Wolfgang Berger is an experienced Business Analyst currently at TriNet since August 2021. Previously, Wolfgang held positions as Call Center Manager and Call Center Supervisor at Ontrak, Inc. and OnTrak / Catasys Inc., respectively, with responsibilities focused on quality assurance, team supervision, and metrics improvement. Earlier roles included managing call center operations at Colonial Management Group and Catasys, where Wolfgang oversaw staff training, data analysis, and coordinated client referrals to treatment centers. Wolfgang holds a Bachelor of Arts degree from UCLA and has educational roots at Goethe University Frankfurt.
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