Ronald Mawad

Global Director Of Customer Success at Trint

Ronald Mawad has a diverse work experience spanning various roles and industries. Ronald is currently working at Trint as the Global Director of Customer Success, where they oversee customer success initiatives on a global scale. Prior to this, they served as the Head of Customer Success at Trint and played a crucial role in managing customer relationships and identifying expansion opportunities.

Before joining Trint, Ronald worked at Venture for Canada as a Fellow, where they were selected from a competitive pool of applicants to work at innovative Canadian startups and foster entrepreneurship. Ronald also worked as a Customer Success Manager at Statflo, where they focused on ensuring customer satisfaction and success.

Ronald has previous experience in the retail industry as well. Ronald worked as an Execution Coordinator at The Source and held various positions at Bell, including Corporate Store Manager and Sales Consultant & Small Business Specialist.

Additionally, Ronald has experience in business analysis, having worked as a Business Analyst at Soft Solutions. Ronald also worked as an Assistant Manager/BSS Tester & Training Development at EastLink and as a Sales Consultant at Glentel.

Ronald'searliest work experience was as a Sales Associate at FGL Sports Ltd.

Overall, Ronald Mawad has a strong background in customer success, entrepreneurship, and retail, with additional experience in business analysis.

Ronald Mawad completed a Bachelor's Degree in Criminology from Saint Mary's University from 2006 to 2010. Ronald then pursued a Master of Business Administration (M.B.A.) in Sports Management from Escuela Universitaria Real Madrid Universidad Europea from 2015 to 2016.

Links

Previous companies

FGL Sports Ltd. logo
Venture For Canada logo
Statflo logo
Bell Canada logo

Timeline

  • Global Director Of Customer Success

    December, 2022 - present

  • Head Of Customer Success

    March, 2021

  • Customer Success Manager, North America

    September, 2018

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