Carol Yang

Carol Yang is a seasoned professional in the hospitality industry, currently serving as a Senior Regional Account Manager at Trip.com Group since November 2016. In this role, Carol leads a team of seven, driving acquisition goals and revenue growth while also mentoring colleagues and training team members. Previous positions include Regional Manager for MEA and South Asia, and Market Manager for Australia, New Zealand, Turkey, and the Middle East, where Carol excelled in business development and relationship management. Prior experience includes various roles at Hotelbeds Group and Hotel 115 in New Zealand, with a focus on contract negotiation and customer relations. Carol holds a Master’s degree in Hotel Management from the Pacific International Hotel Management School, a Certificate in New Media-Hospitality from Cornell University, and a Bachelor’s degree in International Shipping Management from Shanghai Maritime University.