Trip.com Group
Yuki Ma is an experienced customer service professional currently working at Teleperformance in the Customer Hotel Service Department since March 2025 and has held the position of Customer Service Coordinator at Trip.com Group since July 2023. Additionally, Yuki serves as a Luxury Advisor at Vertu and a Sales Associate at The Peninsula Hotels, both since October 2021. Prior experience includes a role as an Interior Stylist at CreativeDrive from January to September 2021 and as a Sales Supervisor at Adidas from February 2016 to September 2017.
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Trip.com Group
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Trip.com Group is a leading one-stop travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Founded in 1999, listed on Nasdaq in 2003 and HKEX in 2021, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.