Erica Devolder

Erica DeVolder is an experienced professional in real-time management and operations, currently serving as the Real-Time Management Lead at Tripadvisor since March 2023. Prior to this role, Erica spent a decade with the Zappos Family of Companies, where progression included positions as Real-Time Operations Supervisor and Lead, as well as serving as an Order Verification Core Member, analyzing fraud trends and managing chargebacks. Earlier professional experience includes a role as a Contractor - FOIA/PA Analyst at McNeil Technologies, where responsibilities involved reviewing requests under the Freedom of Information Act and ensuring accuracy in contractor cases. Erica holds a Bachelor of Science degree in History from Missouri Western State University.