Stephanie Roper

Stephanie Roper is an experienced professional currently serving as a Trust and Safety Advisor at Tripadvisor, where responsibilities include investigating transactions, validating KYC ID verifications, and building cases for chargebacks. With diverse experience as a Customer Resolution Specialist, Stephanie employs de-escalation techniques and empathetic communication to resolve customer issues effectively. As the owner of Paislee & Co, Stephanie built a custom merchandise business focused on quality and customer satisfaction. Previous roles include Patient Care Coordinator at Progressive Living Institute, Classification Coordinator at Zappos Family of Companies, and Mobile Sales Consultant at Best Buy, showcasing strong customer service skills and team leadership throughout her career. Stephanie holds an Associate of Arts in Diagnostic Medical Sonography from the College of Southern Nevada.