Vinícius Mota Gouvêa

Vinícius Mota Gouvêa has extensive experience in chargeback management, fraud analysis, and risk management across multiple organizations. Currently serving as Chargeback Team Leader at Tripadvisor since April 2021, Vinícius oversees dispute processes and ensures compliance with banking regulations. Previously, Vinícius worked as a Fraud Analyst at Financial House, where a workflow for automating chargeback disputes was created, and at Stone Pagamentos as a Chargeback Analyst, contributing to process automation and efficiency enhancement. Vinícius also has a background as a Risk Analyst and Customer Support Analyst at Hotmart, focusing on fraud prevention and customer relations. Vinícius holds a Master of Business Administration in Corporate Finance and Controllership from Universidade FUMEC and a Bachelor's degree in International Relations from PUC Minas.