Jennifer D. is a seasoned Senior Project Manager with 23 years of experience in the retail industry, specializing in sales, operations, and implementation. They have coached teams and successfully led projects at IKEA, where they held multiple leadership roles, including Country Project Implementation Manager and Country Sales Director. Jennifer's expertise encompasses retail, sales, and team building, along with a strong interest in AI, user experience design, and psychology, supported by ongoing education in these fields. They have received accolades such as Employee of the Year and Employee of the Month during their tenure at IKEA, demonstrating a commitment to high-quality customer experiences. Jennifer continues to expand their knowledge through online courses at Coursera.
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