Ivor Christiansen

Ivor Christiansen is an experienced Product Support Representative at Tripp Lite since August 2018, specializing in Tier 1 Technical Support for electronics, power distribution products, and software. Ivor's responsibilities include troubleshooting vendor and end-user product issues, processing customer shipping and receiving orders, and assisting in training new Tier 1 support hires. Prior to this role, Ivor served as a Product Service Specialist at Knowledge Services from February 2015 to August 2018, providing Tier 1 and Tier 2 support to platform users. Ivor holds a Bachelor of Applied Science in Kinesiology and Exercise Science from Michigan State University (2005-2008) and an Associate of Arts and Sciences in Geography and Cartography from Northwestern Michigan College (2002-2005).