TripWorks
Mara Kaufman is an experienced executive in operations and customer success with a robust background in leadership roles across various companies. Currently serving as the Executive Vice President of Operations at TripWorks, Mara has also held key positions such as Vice President of Customer Success at Particle Health and Senior Vice President of Client Success for Consumer Solutions at Press Ganey. Additional roles include Chief Customer Officer and Executive Vice President of Client Success and Operations at Doctor.com, as well as Vice President of Client Services and Client Success Specialist at OrderGroove, Inc. Mara holds a degree from New York University, earned between 2006 and 2010.
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TripWorks
TripWorks is the all-in-one booking and management platform for tour operators serious about growth. Built to maximize conversions, sales and profitability, TripWorks’ next-gen technology streamlines the booking process and automates daily operations, while its powerful reporting features provide strategic insights on all business activities including sales, finance, trips and daily manifests, advertising and marketing campaigns, gift cards, waivers and product inventory.