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Ting Shih-Okawachi, MBA/HR, CEBS, SHRM-CP

Benefits Manager and Human Resources Success Partner at TriStruX

Ting Shih-Okawachi has a versatile work experience in the field of benefits management and human resources. Ting is currently working as a Benefits Manager and Human Resources Success Partner at TriStruX since March 2023. Prior to this, Ting served as a Benefits Manager at Safilo from March 2021 to March 2023.

From 2018 to 2021, Ting worked at Holy Name Medical Center as a Benefit Coordinator. In this role, they administered a full range of benefits for a large employee population and managed various tasks such as vendor management, plan compliance, FMLA and accommodations, and customer service.

Before joining Holy Name Medical Center, Ting was a Benefits Associate at Weill Cornell Medicine from August 2015 to May 2018, where they gained experience in benefits administration. Ting also worked at Cornell University for a substantial period from September 2005 to June 2015, starting as a Benefits Associate and later taking on additional responsibilities as a Generalist and Health Plan Administrator. During their time at Cornell University, Ting provided comprehensive benefits counseling, resolved customer issues, and conducted orientations and presentations for employees.

Ting began their career as an Independent Insurance Agent at Aflac from March 2004 to September 2005, focusing on business development and customer service. Prior to that, they worked as a Resident Assistant and Alternate Lead at Brookdale Senior Living from July 2003 to July 2004, caring for residents with Alzheimer's Disease and dementia.

Overall, Ting has a strong background in benefits management, customer service, and employee engagement within various organizations.

Ting Shih-Okawachi holds a Bachelor of Arts (B.A.) degree in Economics from Cornell University, which was obtained from 1999 to 2003. In 2019, they pursued further education and completed a Master of Business Administration (M.B.A) degree in Human Resources Management from Montclair State University between 2019 and 2021. Furthermore, Ting Shih-Okawachi acquired three additional certifications. Ting obtained the SHRM - Certified Professional (SHRM-CP) certification from SHRM in January 2019. In May 2016, Ting Shih-Okawachi earned a Human Resources Management Certificate from eCornell. Lastly, they acquired the Certified Employee Benefit Specialist (CEBS) certification from The Wharton School in July 2014.

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