Sorena Raeisi

Sorena Raeisi is a Business Operations Analyst specializing in Specialty Insurance Solutions at Trisura Guarantee Insurance Company since October 2022. Prior experience includes serving as a Business Analyst at Rogers Communications from September 2018 to October 2022, where Sorena focused on requirement analysis, enterprise solutions, and process mapping using BPMN techniques. Responsibilities included documenting workflows and use cases, facilitating communication among teams through project management tools, and supporting Agile System Development Life Cycle. Earlier, as a Junior Business Analyst for the City of Toronto, Sorena contributed to improving the Application Portfolio Management system by creating business flow diagrams that enhanced system efficiency by 30%. Sorena holds a Bachelor of Commerce degree in Business Technology Management from Ryerson University, completed in 2018.