Courtney Peterson

Courtney Peterson is an experienced healthcare professional with a strong background in operations and contact center management. Currently serving as the TRICARE Contact Center Director at TriWest Healthcare Alliance since January 2023, Courtney previously held the role of Director of Clinic Operations at Virginia Mason Franciscan Health since September 2019. Prior experience includes positions as Contact Center Director at TriWest Healthcare Alliance from September 2014 to September 2019, Business Operations Administrator at MultiCare Health System from October 2010 to September 2014, and Service Excellence Administrator/Director Access Services at Renown Health from October 2004 to October 2011. Courtney holds a Bachelor of Arts from the University of Nevada, Reno, and an MBA from Morrison University.