Mimi M. is a seasoned professional with extensive experience in technical writing, customer success, product management, and quality assurance. Currently serving as a Senior Technical Writer at Tropic since March 2024, Mimi previously held the role of Customer Success Manager and Documentation Manager at Chord Commerce from April 2021 to March 2024. Prior experience includes working as a Product Manager at Glossier, Inc. from September 2017 to September 2021, and as a Quality Assurance Manager at both Ralph Lauren from April 2013 to September 2017 and CFY from April 2012 to June 2013. Additionally, Mimi worked as a Quality Assurance Manager at MicroEdge from March 2011 to February 2012.
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