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Samantha Caldwell

Receptionist at Troy Industries, Inc.

Samantha Caldwell has over a decade of experience in customer service and administrative roles. Currently serving as a Receptionist at Troy Industries since May 2012, Samantha manages phone inquiries, ensures compliance with visitor policies, and handles various administrative tasks. Prior to this, Samantha worked at Innovation First Notice from November 2008 to June 2012, first as a Claims Reporting Specialist, where responsibilities included assisting clients with insurance claims and providing Spanish translation services, and later in a Quality Assurance role focused on monitoring and coaching representatives. Samantha holds a Certificate in Health Claims Specialist/Medical Billing and Coding from Branford Hall Career Institute and graduated from Westfield High School in 2006.

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Springfield, United States

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Troy Industries, Inc.

Celebrating 20 years as a Veteran owned and operated company! Established in 2003 and based in Clarksville, TN, TROY® designs, manufactures, and markets innovative, advanced small arms components, accessories, and weapons for professional, duty, and civilian use. Our American made, technologically advanced, and professionally constructed products set the industry standard for absolute reliability and flawless performance under intense conditions. We are honored to have the trust and support of discerning shooters, Special Ops, Law Enforcement, and military personnel worldwide. There is only one name to remember: TROY® When you purchase a TROY product, you have my personal assurance of its integrity and that it exceeds the highest possible standards and levels of quality control. After all, my name is on everything we make. --Steve Troy - Founder & CEO