Trubrics
Jeff Kayne is a seasoned professional in the field of machine learning and data science, with significant experience as a Senior ML Engineer and Data Scientist at Artefact. As a Co-Founder of Trubrics, Jeff combines entrepreneurial endeavors with a strong technical background. Prior experience includes dual roles as a Mechatronics Research Engineer at Qualcomm, where substantial contributions were made to the research and development of advanced technologies.
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Trubrics
Large Language Models (LLMs) are changing how we communicate with the digital world, meaning we can now communicate to digital systems through natural language (language user interfaces). However, this means product teams no longer understand their user behaviour, as typical product analytics tools analyse user behaviour through pageviews and clicks, not text. Additionally, product analytics tools are only focused on the user inputs. With AI assistants, it is now also essential to track the actions the AI assistant takes to fulfil the user requests. Understanding user and AI assistant behaviour is essential to building LLM applications, to strengthen product strategy, enhance user experience and increase LLM performance.