TruBridge
Rafael Rivera is a skilled customer service professional with extensive experience in various roles spanning over a decade. Currently serving as a Bilingual Customer Service Representative at NCCER since August 2022, Rafael also works part-time as a Sales Specialist at Fastcomcorp, where responsibilities include assisting clients in identifying their needs. Additionally, Rafael has been a Payment Processor at TruBridge since August 2019 and is the Founder of Tempus Lex Inc., a startup focused on technologies and financial services. Previous positions include a Customer Service Representative for health insurance at ResultsCX and bilingual customer service roles at GTL, where Rafael achieved high performance metrics. Rafael holds a degree from the University of South Alabama obtained between 2006 and 2010.
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TruBridge
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TruBridge brings years of expertise in delivering effective business, consulting and managed IT services created for the unique challenges faced by community healthcare providers.They offer a broad range of services, from consulting and managed IT to full business process outsourcing that spans the revenue cycle from end to end. Theirprofessionals have been helping hospitals and other healthcare institutions become more efficient at serving their communities for years. Today, more than 800 dedicated, trained experts stand ready to do the same for your organization, enabling you to overcome the unique challenges you face every day.