Rafael Rivera

Rafael Rivera is a skilled customer service professional with extensive experience in various roles spanning over a decade. Currently serving as a Bilingual Customer Service Representative at NCCER since August 2022, Rafael also works part-time as a Sales Specialist at Fastcomcorp, where responsibilities include assisting clients in identifying their needs. Additionally, Rafael has been a Payment Processor at TruBridge since August 2019 and is the Founder of Tempus Lex Inc., a startup focused on technologies and financial services. Previous positions include a Customer Service Representative for health insurance at ResultsCX and bilingual customer service roles at GTL, where Rafael achieved high performance metrics. Rafael holds a degree from the University of South Alabama obtained between 2006 and 2010.