QT

Quan Tran

Customer Technical Support Engineer at True Anthem

Quan Tran has a diverse work experience spanning several companies. Quan started their career at FPT Software in 2011 as a Software Developer, working on projects involving SharePoint and security. Quan then joined Tek Experts in 2013 as a Senior Technical Support Consultant, where they provided support and troubleshooting for customers using HPE/Micro Focus Service Manager. In addition, they took on the responsibility of guiding and mentoring junior team members. In 2018, Quan Tran became a System Integration Engineer at INFONET, where they contributed to system integration efforts. Currently, they are a Customer Success Engineer at True Anthem, where they handle various tasks such as product technical support, development, and DevOps, utilizing languages and tools such as Python, Golang, jQuery, and Google Kubernetes Engine (GKE).

Quan Tran attended FPT University from 2008 to 2012, where they obtained a degree in Software Engineering with a focus on Software Development.

In terms of additional certifications, in October 2018, they received the Microsoft Azure214x: Azure Fundamentals certification from Microsoft Certifications. In September 2018, they obtained the ITIL Foundation Certificate for ITSM from AXELOS Global Best Practice. Quan also earned the HPE AIS – Service Manager v9 (HP0-M22) certification in August 2014, although the institution is not specified. Lastly, in December 2019, they obtained the AWS Certified Solutions Architect – Associate certification from Amazon Web Services (AWS).

There is mention of an "Intro to Python for Data Science" course from DataCamp, but no specific details about when the course was completed.

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