Adrian D. has extensive experience in client services and operations management, currently serving as the Director of Client Services at TrueBlue Inc. since October 2021, overseeing a team of 4 Client Success Managers and 160 associates to manage a $50 million client portfolio. Previously, Adrian held roles such as Client Services/Success Director at ADP, managing 9 CSMs and 250 associates across North America for a $600 million book of business, and Director of Operations at Chamberlain Inc., overseeing operations in the southeast region and Caribbean. Additionally, Adrian is an Adjunct Professor at the University of Phoenix since February 2009, providing guidance and feedback to students. Educational credentials include a PhD in Organizational Leadership from the University of Phoenix and a Master's degree in Logistics, Materials, and Supply Chain Management from Strayer University.
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