Jacob Moran

Training Manager, Customer Success at TrueFort

Jacob Moran's work experience includes roles in various companies and positions.

Jacob is currently serving as the Training Manager of Customer Success at TrueFort™, where they lead the training branch and develops e-learning courses for SIEM / UEBA incident response cybersecurity.

From 2020 to 2023, they worked as a Technical Curriculum Developer at Exabeam.

Prior to that, Jacob was a Trainer at CBT Nuggets from 2018 to 2020, providing training in technical subjects.

Jacob also worked at SkillSoft from 2011 to 2018 as a Live Learning Expert, teaching courses in Microsoft, Cisco, and Comptia. Jacob was responsible for designing courseware and creating engaging presentations.

Before that, Jacob served as a Senior Technical Trainer & Mentor at New Horizons Computer Learning Center from 1998 to 2011, where they provided technical training and mentorship.

In addition, they worked as an Independent Consultant from 2003 to 2008, and as a Technical Consultant & Partner at Northwest Wired in 2003. Overall, Jacob has extensive experience in training and curriculum development in the technology industry.

Jacob Moran's education history is as follows:

- From 1990 to 1992, Jacob attended L.D. Bell High School for their high school education.

- After completing high school, Jacob enrolled at Harding University and obtained a Bachelor of Arts (B.A.) degree in General Science from 1992 to 1996.

- Jacob continued their education at Harding University, earning a Master's Degree in Secondary School Administration/Principalship from 1996 to 1998.

- In 1998, Jacob enrolled at New Horizons of Beaverton, OR, where they pursued studies in IT, IS, and Networking. The end year for this program is not specified.

- Jacob also completed an Element K ICP Course, although the start and end years are not provided.

In addition to their formal education, Jacob Moran has obtained several certifications:

- In 2001, they obtained the MCSE1: Windows 2000 certification from Microsoft.

- In 2003, they achieved the CompTIA Network+ certification.

- In 2004, Jacob obtained the CompTIA Security+ certification and the MCSE1: Windows Server 2003 certification from Microsoft.

- In 2005, they earned the CompTIA A+ certification.

- In 2007, Jacob obtained the MCITP: Database Administrator on SQL Server 2005 certification from Microsoft and the CompTIA CTT+ Classroom Trainer certification.

- In 2008, they achieved the CCNA Route + Switch certification from Cisco and the MCITP: Enterprise Support Technician on Windows Vista certification from Microsoft.

- In 2010, Jacob obtained the MCITP: Database Administrator 2008 certification from Microsoft and the CompTIA IT Fundamentals certification.

- In 2011, they obtained the MCITP: SharePoint Administrator 2010 and MCTS: SharePoint 2010, Configuration certifications from Microsoft.

- In 2012, Jacob received the MCTS: Windows Server 2008 R2, Server Virtualization certification from Microsoft and the MCSA: Windows 7 certification.

- In 2013, they obtained the MCSA: Windows Server 2012 certification from Microsoft.

It should be noted that there is no information provided regarding the month and year Jacob obtained the A+ certification from CompTIA.


Previous companies

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  • Training Manager, Customer Success

    February, 2023 - present