TrueMoney Philippines
Monty O'Donoghue currently serves as the Head of Customer Service at TrueMoney Philippines, where responsibilities include defining and improving Standard Operating Procedures, implementing KPI measurements, and enhancing customer support through an Omnichannel Ticketing System. Prior to this, Monty was a Senior Team Manager at VXI Global Solutions, where management of multiple team leaders and performance analysis were key duties. Monty's educational background includes a Bachelor's degree in Broadcast Communications from the Polytechnic University of the Philippines.
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TrueMoney Philippines
TrueMoney is a leading international Fintech brand and is part of Ascend Money, a digital financial services venture of the Charoen Pokphand Group (CP Group) and Alipay/Ant Financial (Alibaba), two of the largest companies in Asia. We are now one of the largest financial life platforms in Southeast Asia, growing from just 1 market to 6 markets in a span of 2 years. We currently have significant operations in Thailand, Cambodia, Myanmar, Indonesia, Vietnam and the Philippines.