TrueShore
Marcel Minaya is an experienced professional in customer service and patient care, currently serving as a Patient Care Coordinator at TrueShore since November 2021. Prior to this role, Marcel worked as a Customer Service Agent at Teleperformance, providing customer service and technical support from June to October 2021. Marcel's background includes graphic design and sales experience at Printcity Etc from December 2015 to September 2019, where customer needs were understood and translated into efficient designs. Additionally, Marcel served as an Interpreter for Compassion International and Food for the Hungry, Inc. from 2001 to 2013, facilitating tours and home visits. Marcel's education includes studies at Centro Colegial Cristiano and Universidad APEC.
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TrueShore
With today’s informed and interconnected consumers, businesses must go the extra mile to ensure the utmost level of customer service from their employees. TrueShore provides an efficient and cost-effective approach to optimizing and improving multiple areas of your business. Readily available, highly skilled professionals monitoring software and lower operating costs provide a professional, high quality choice for contact center and business processing services.