Caitlin C. has a diverse background in loyalty and digital marketing, having held various senior roles across multiple companies. They served as a Senior Analyst at Justice Retail from 2015 to 2017 and worked in loyalty and CRM at DSW Designer Shoe Warehouse from 2012 to 2015. Currently, Caitlin C. is the Director of Customer Experience & Lifecycle Marketing at TruGreen and recently held the position of Senior Marketing Manager, CRM at Cratejoy in 2023. They also contributed as a Senior CRM Manager at Experience Columbus until 2023 and as a Senior Manager of Consumer Journey & Loyalty at Mitsubishi Motors North America, Inc. from 2023 to 2025. Caitlin C. earned an MBA from Ohio Dominican University (2014-2016) and a BA in Communication and Media Studies from Georgetown University (2005-2009).
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