Lynada M.

Contact Center Department Manager

Lynada M. is an experienced professional in the contact center management field, currently serving as the Contact Center Department Manager and Phone Solutions Manager at Truist since January 2021. Prior to this role, Lynada held the position of Contact Center Team Leader II and Mortgage Specialist III at BB&T, from October 2016 until the company's merger with Truist in January 2021. Lynada's career trajectory reflects a strong commitment to customer service and leadership within the financial services sector.

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