Phia U.

Phia U. possesses extensive experience in customer operations and administrative roles across multiple organizations. Currently, Phia serves as a Customer Operations Associate at trumpet, focusing on enhancing user experience through personalized onboarding and custom solutions. Previous roles include Assistant Marketing Manager and Engagement Manager at Mindmaven, where Phia developed content marketing strategies and ensured team productivity. Phia also worked as an Executive Assistant at the United Conservatory of Music and the Philippine Bank of Communications, handling scheduling and logistics for executives. Earlier experience at Makati Medical Center included serving as an Executive Secretary and Credentials and Verification Officer, focusing on administrative support and credentialing processes. Phia earned a Bachelor of Arts in Social Sciences from the University of the Philippines, majoring in Social Anthropology and minoring in Political Science.